Your Privacy Is Our Responsibility

Pokerk Privacy Policy — The Complete Guide to Data Protection

This page clearly explains what personal information is collected on the Pokerk platform, why it is collected, how it is stored, and whether it is ever shared with any third party.

Last Updated: January 1, 2026
SSL Encryption
Industry-Standard Security
No Sale of Data
Your Data Is Not Shared with Third Parties
Minimal Data Collection
Only necessary information is collected

How We Protect Your Information

Pokerk's 6 Core Pillars of Privacy Protection

End-to-End Encryption

All your information is encrypted using SSL/TLS technology. No third party can access your transactions or personal data.

Secure Data Storage

Your data is stored on secured servers. Regular backups and security audits ensure the integrity of your information at all times.

Restricted Access

Only authorized personnel can access your data, and only when required for their specific duties. All access is logged.

No Sale of Data

Pokerk never sells your personal data to advertisers or third parties. This is a non-negotiable principle.

In Your Control

You can view, correct, or request deletion of your personal data at any time. Your data belongs to you.

Cookie Transparency

We clearly disclose which cookies we use and why. You have the option to disable any non-essential cookies at any time.

Introduction & Scope

Welcome to Pokerk. This Privacy Policy ("Policy") applies to the pokerk.biz website, mobile app, and all associated services. When you use Pokerk, certain information is naturally generated, and we collect it. This Policy explains what information we collect, why we collect it, and how we manage it.

By using the Pokerk platform, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using the platform or reach out to us directly.

Key Message: Your privacy is not just a policy for us — it is the foundation of how we operate. We believe no relationship can last without trust.

What Information We Collect

Pokerk only collects information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

What You Provide Directly

  • Name, date of birth, and gender (collected at registration)
  • Mobile number and email address
  • Payment method details (Mobile Pay/Nagad account number)
  • Identity verification documents (where applicable)

Automatically Collected Information

  • IP address and device type
  • Browser type and operating system
  • Login Time & Session Information
  • Betting activity and transaction history
  • Usage data collected through cookies and tracking technologies
Data Type Reason for Collection Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Payment Information Transaction Processing As required by law
Betting History Service Improvement & Dispute Resolution 3 Years
Device Information Security & Fraud Prevention 1 Year

How We Use Your Information

Collected information is used only for its stated purpose. No data is used beyond its approved scope.

  • Creating, managing, and verifying your account.
  • Processing deposits and withdrawals.
  • Providing customer support services.
  • Prevention of fraud, money laundering, and illegal activities.
  • Improving platform services.
  • Communications about bonuses and promotions (with your consent).
  • Compliance with legal and regulatory obligations.
Learn: Pokerk never shares your data with third parties for advertising purposes. You can opt out of promotional emails or messages at any time.

Data Retention & Security

Keeping your information secure is our top priority. Pokerk employs internationally recognized cybersecurity standards and technologies.

  • All data transfers are secured with 256-bit SSL encryption.
  • Firewall and intrusion detection systems are actively in place.
  • Regular security audits and vulnerability assessments.
  • Data stored on our servers is also kept in an encrypted state.
  • Two-factor authentication is mandatory for all staff accessing user data.

Once the data retention period expires or you request deletion, your data is securely erased — except for information we are legally required to retain.

Data Sharing & Disclosure Policy

Pokerk never shares your information with third parties unless there is a genuine operational need. The circumstances under which data may be shared are outlined below.

When Information May Be Shared

  • Payment Processors: Payment gateways such as Mobile Pay and Nagad are provided with the necessary information to complete transactions.
  • Legal Obligations: We may be required to disclose information in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: Limited data may be shared with trusted anti-fraud services to maintain platform security.

Your data is never shared

  • To advertisers or marketing companies.
  • To other betting or gaming platforms.
  • Data brokers or information resellers.
  • To any unrelated party without your consent.

Cookie Policy

Pokerk uses cookies on its website and app. Cookies are small files stored in your browser or device that help improve your experience.

Cookies We Use

  • Essential Cookies: For login sessions and security. The site cannot function without these.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: Understanding which parts of the site get the most traffic (anonymous data).
Your Control: You can use your browser settings to disable non-essential cookies. Keep in mind that turning off certain cookies may affect the functionality of some site features.

Your Right to Privacy

Pokerk believes you have every right to control your own data. That's why we provide you with the following rights.

Right to Access

You can request to know what information we hold about you.

Right to Correction

You can request corrections to any inaccurate or outdated information.

Right to Deletion

You can request deletion of your data after your account is closed.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Portability

You can request a copy of your data to be downloaded at any time.

Right to Opt Out

You can unsubscribe from marketing communications at any time.

To exercise any of the rights above, please Help Center Get in touch. We typically respond within 30 business days.

Minor Protection

Pokerk strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted. Parents or guardians can contact us to report a minor's account through our Help Center You are welcome to reach out to us.

Third-Party Services

Certain trusted third parties help Pokerk deliver its services — such as payment gateways and analytics tools. These services are governed by their own privacy policies.

We only work with third parties that meet our data protection standards. That said, it is worth reviewing their policies when using their services.

Please Note: Pokerk only shares the minimum necessary data with third parties, and each third party is contractually bound on how they may use it.

Policy Updates

Pokerk may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or app notification.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact & Complaints

Contact us for any privacy-related questions, complaints, or requests. We aim to respond as promptly as possible.

We typically respond within 24 hours. Complex matters may take up to 30 business days.

Your data is secure — get started now

Your privacy and security are always guaranteed at Pokerk. Register today and enjoy betting on a platform you can trust.

SSL Secured No Sale of Data Encrypted Data

For users aged 18+ only. Please bet responsibly.

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